Sorry if someone's mentioned this, but Patrick Crane writes a blog on the JPS web site.
While he hasn't put up many posts yet, the most recent was about two weeks ago, so there's some public evidence that he's at least drawing breath. The blog accepts public comments, so that's one place you could post something that he's likely to read.
Elsewhere on the site, they say new operations at the San Marcos location won't be starting until April.
I don't want to step into the whole John Steele thing a) because I have no history with him and b) because I think more than enough has already been said. And said.
But it looks like, going forward, any business with JPS will be handled by Crane, so maybe the best approach for anyone who's already ordered a car is to holster the shooting irons for now and try a calm, business-like approach with the new owner.
I was owed a substantial sum from another vendor and reimbursement dragged on for over a year, but, in the end, patience, perseverance, and some restraint on my part turned out to be the best course. I think torches and pitchforks work only in the movies.