There aren't many of us who do all our own work. No matter how talented the owner is, sooner or later, something needs to be shipped to "the guy", who rebuilds whatever it is that went south.
Of course, "the guy" is much in demand, since there aren't many still offering his unique services. The market is shrinking, new mechanics want to learn the newer technology, etc. So, as a result, we must approach this magician with hat in hand, as it were.
To further complicate matters, most of us don't live close enough to the maestro's shop to just drop in and see how the job is progressing. Does that mean that we have a tougher time getting high enough on the list to actually warrant someone looking at the broken piece? Of course, the answer is a resounding YES!
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