I am really sorry I started this thread. I preferred to work quietly with JPS to get this resolved privately. JPS pushed me over the edge with the unreasonable bit.
Yes, I discussed with legal council my options and decided to try to work things out one more time. This is my dream car and I really want to keep it, not return it, but am continually frustrated by JPS lack of support. In November, I sent a certified letter to JPS demanding resolution or a refund. In December JPS contracted with local assistance to tackle my issues. Parts are supposed to be on the way.
None of my issues is major and really none are what I would consider "prototype" issues. ALL are lack of attention to details and ALL I could have dealt with myself IF JPS had provided timely support and direction. I asked for drawings or photos of how the body floor and such were assembled to help me isolate the leaks. Weeks went by with no help and when they did come were confusing and JPS offered little had no patience for me and gave me little help in understanding them. I asked for some parts to be shipped. Again weeks went by before I got some and then did not get all I needed. I always had to prod and eventually get somewhat angry to get anything done. Not fun.
When the car went back for repairs, and only the oil leak was really addressed. Almost all my minor issues were ignored. My wipers failed after 5 minutes in the rain AFTER JPS repaired them once.
During the purchase and build process I was constantly promised dates that never came to be and prices for options that I had to fight over later. I am still fighting with JPS over a quoted 24-month engine warranty (in writing in an email) that turned out to be only 12-months.
JPS has a real problem with accuracy and consistently over-promised and under-delivered on promises and representations. Fortunately, I did most of my corresponding via email and had a good record of all conversations. Wish he had disclosed to me "water resistant". He never said that to me - ever.
Why he would not want to do a better job supporting a new product is an incredible mystery to me.
I bought a Beck in August 2006 and have had only FANTASTIC support from Carey Hines and Special Edition. Yes, I had issues with that car too. But Carey understands support. By comparison - JPS does not have a clue.
Gerd, I am happy JPS has been great to you. My experience is a lot different.
Stan, you did try to warn me and you hit the nail on the head.
This will be my final post on this thread. I hope to see you all in Carlisle with my Coupe and a report that JPS finally came through.