Ok, guys. I guess perfect is in the eye of the beholder. Being in the business I have never seen a "Perfect" zero sign of anything on a painted car. ZERO sign of anything!!!! I have seen excellent master piece cars that I would kill to have that paint job, but not "perfection". Only God's car has a perfect paint job. And if you think I am off base, ask Chaz, the guy has an eye that not much if anything will get buy him.
As far as Chaz's car. The spot that he is bothered by was (as previously stated) an unacceptable blemish that needed to be redone and the offer to redo the spot was offered and is till offered. The spot does not jump out at you as much as in pictures (not to say it's acceptable). It's crazy how much of an eyesore that sport is in photos and that again is not a good thing or acceptable. So, now that everyone knows that we are NOT trying to dismiss the paint issue and that it should be a and can be corrected.
As far are rectifying it. The offer to fix it stands and always has been there. Also, if the customer wants to go to the contracted paint facility we use to have the car estimated and repaired, we will cover the cost. And if he gets an estimate from that shop and just wants to get cashed out, we will do that as well.
Really, I think the underling issue is more of personality crashes than a willingness from anyone on either side to just take car of it and make the car right. After all, a good looking car is a win win for everyone. I am confident that cooler heads will prevail and we will see an amicable solution to this saga.